Privacy Policy

Last Updated: 16/06/2025

At TSI Nagpur Online, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services. By accessing our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information only when necessary to fulfill your orders and improve your experience. This may include:

Basic Details: Name, email address, phone number, and social media account names.
Payment Information: Payment card type, expiration date, and the last four digits of your card number (processed securely via third-party gateways).
Transactional Data: Order history, service preferences, and communication records.

2. How We Use Your Information

Your data is used exclusively for legitimate business purposes, including:

Order Fulfillment: Process transactions and deliver services.
Customer Support: Resolve queries and provide assistance.
Service Improvement: Analyze trends, optimize user experience, and personalize marketing efforts.
Security: Prevent fraud, unauthorized access, and illegal activities.
Legal Compliance: Meet regulatory obligations and enforce our terms of service.

3. Data Collection Principles

We adhere to strict guidelines to protect your privacy:

Purpose Limitation: We collect data only for specified, explicit purposes (e.g., order processing) and never reuse it for unrelated activities without your consent.
Lawful & Transparent Means: Data is collected fairly, with your knowledge and consent where required.
Accuracy: We ensure information is relevant, accurate, and up-to-date for its intended use.
Retention: Data is retained only as long as necessary to fulfill its purpose or comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell or redistribute your personal information. Limited disclosures occur only in these cases:

Service Providers: Trusted third parties (e.g., payment processors like PayPal, IT services) assist us in delivering services. They are contractually bound to use data solely for specified tasks.
Legal Requirements: We may disclose information if required by law or to protect our rights, users, or the public.

5. Payment Security

Secure Processing: Payments are handled via encrypted SSL technology through third-party gateways (e.g., PayPal).
No Full Card Storage: We never collect or store complete payment card numbers.

6. Data Security

We implement robust safeguards to protect your information:

Encryption: SSL/TLS protocols secure data transmission.
Access Controls: Restricted access to personal data within our team.
Regular Audits: Systems are monitored for vulnerabilities and updated to counter threats.

7. Your Rights

You have the right to:

Access: Request details of the personal data we hold about you.
Correct: Update inaccurate or incomplete information.
Delete: Ask for data deletion, subject to legal obligations.

To exercise these rights, contact us at [support@tsinagpuronline.com].

8. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy:
📧 Email: [support@tsinagpuronline.com]
📞 Phone: [+91 XXX XXXX XXX]
🏢 Address: [Insert Physical Address, Nagpur, Maharashtra, India]

We are committed to conducting our business in accordance with these principles to ensure your privacy is respected and protected. 🔒