Refunds & Cancellations

Last Updated: 16/05/2025

At TSI Nagpur Online, we strive for 100% customer satisfaction. If our services don’t meet your expectations, here’s our straightforward refund and cancellation process:

Refund Policy

1️⃣ Full Refunds for Unused Services

Unused Credits: Receive a 100% refund for any unused credits in your account.
Partially Delivered Orders: If a service has been partially delivered, you’re entitled to a pro-rated refund for the undelivered portion.

2️⃣ Completed Services

Once a service is fully delivered, refunds are not guaranteed. However, contact our team immediately—we’ll attempt to reverse the service (e.g., remove followers/likes) for a partial or full refund, subject to feasibility.

3️⃣ Processing Time

Refunds are issued via the original payment method and may take 5–10 business days to reflect in your account, depending on your bank/payment provider.

4️⃣ How to Request a Refund

Email [support@tsinagpuronline.com] with your order details and reason for the request. Our team will respond within 24–48 hours.

Non-Refundable Cases

❌ Completed Deliveries: Services already fully executed (e.g., followers/likes delivered as promised).
❌ Free/Promotional Credits: No refunds for free trials, bonuses, or discounted offers.
❌ Terms of Service Violations: Accounts suspended for policy breaches (e.g., fraudulent disputes).

Subscription Cancellation Policy

1️⃣ Cancel Anytime

Subscriptions can be canceled instantly through your account dashboard or by contacting [support@tsinagpuronline.com].

2️⃣ No Retroactive Refunds

Canceling a subscription stops future charges but does not refund already paid fees for active billing cycles.

3️⃣ Active Services Continue

Ongoing services (e.g., monthly follower growth) will continue until the current billing period ends.

Need Help?

For refund requests, subscription cancellations, or questions:
📧 Email: [support@tsinagpuronline.com]
📞 Phone: [+91 XXX XXXX XXX]

We value your trust and are committed to resolving issues fairly and promptly. 🔒